Pop up box in Outlook 2010 re:certificate verification


Yesterday I began seeing a box pop up when I try to send email. It says:

The server you are connected to is using a security certificate that cannot be verified. A certificate chain processed, but terminated in a root certificate which is not trusted by the trust provider. Do you want to continue using this server? Yes or no.

When I view the certificate, I see: Windows does not have enough information to verify this certificate.

Certificate issued to:

Cybertrust Public SureServer SV CA.  
Valid from 8/6/2013 to 10/6/2013.  

How can I get rid of this box?

✍: Guest


The problem is on the server which provides you the email service. It is using a certificate signed by someone that is recognized by your Windows system as a trusted authority.

You should report the problem to your email server administrator.

Or you can download and install that certificate into your windows system as a trusted certificate.

2013-09-29, 5271👍, 0💬